14-day money-back guarantee
If Shapeless AI isn't what you hoped, email us within 14 days of your first payment and we'll refund it in full. No form, no questions beyond what helps us improve.
Renewals
Renewal payments aren't automatically refundable, but if you cancel and believe a renewal charged you unfairly — for example, right after a billing date — write to us and we'll make it right.
Cancellation
Cancelling stops all future charges immediately. Your access continues until the end of the period you already paid for.
How to request a refund
Email hello@shapelessai.com from the address on your account. Refunds are issued to the original payment method, typically within 5–10 business days.